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Legal

Terms of Service

Effective date: May 12, 2026

These Terms of Service (“Terms”) govern your access to and use of GripFlow (“Service”), operated by GripFlow, Denmark (“we”, “us”, or “our”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

GripFlow is a software-as-a-service (SaaS) platform for Brazilian Jiu-Jitsu gym owners and coaches to manage members, classes, belt progressions, and payments. The Service is provided on a subscription basis.

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into a binding agreement on behalf of yourself or the entity you represent. By using GripFlow, you confirm that this is the case.

3. Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activity that occurs under your account.
  • You must notify us immediately at albertomangas2@gmail.com if you suspect unauthorised access.
  • Each account corresponds to one gym or academy. Multi-location setups require an Academy plan.

4. Free Trial

We offer a 14-day free trial on all paid plans. No credit card is required to start. At the end of the trial, you must subscribe to a paid plan to continue using the Service. We reserve the right to modify or end the free trial offer at any time.

5. Subscriptions & Billing

  • Paid subscriptions are billed monthly or annually in advance.
  • All prices are shown in EUR and exclude applicable VAT.
  • Payments are processed by Stripe. By subscribing, you agree to Stripe's Terms of Service.
  • Subscriptions renew automatically unless cancelled before the renewal date.
  • You can cancel at any time from your account settings. Access continues until the end of the paid period — no partial refunds.
  • We reserve the right to change pricing with 30 days' notice. Continued use after the notice period constitutes acceptance.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law.
  • Attempt to gain unauthorised access to any part of the Service or other users' data.
  • Reverse-engineer, decompile, or otherwise attempt to derive the source code of the Service.
  • Upload malicious code, viruses, or any software intended to disrupt the Service.
  • Resell or sublicense access to the Service without our written consent.
  • Use the Service to store or transmit content that is illegal, harassing, or defamatory.

7. Your Data

You retain full ownership of the data you enter into GripFlow (member profiles, class schedules, etc.). By using the Service, you grant us a limited licence to store and process that data solely to provide the Service. We do not sell your data. See our Privacy Policy for full details.

You are responsible for ensuring that the personal data of your gym members that you enter into GripFlow is collected lawfully and with appropriate consent or legal basis under GDPR.

8. Intellectual Property

The GripFlow name, logo, software, design, and all associated intellectual property are owned by us. These Terms grant you a limited, non-exclusive, non-transferable licence to use the Service for your internal business purposes. No other rights are granted.

9. Availability & Support

We aim for high availability but do not guarantee uninterrupted access to the Service. Scheduled maintenance will be communicated in advance where possible. Support is provided via email at albertomangas2@gmail.com. Pro plan customers receive priority support.

10. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

11. Limitation of Liability

To the maximum extent permitted by law, GripFlow shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the Service. Our total liability for any claim arising from these Terms shall not exceed the amount paid by you in the 3 months preceding the event giving rise to the claim.

12. Termination

We may suspend or terminate your account at any time for material breach of these Terms, with or without notice depending on the severity of the breach. You may terminate your account at any time by cancelling your subscription and contacting us. On termination, your data will be deleted in accordance with our Privacy Policy. You may request a data export before account termination via Settings → Data & Privacy or via our data rights form.

13. Governing Law & Disputes

These Terms are governed by the laws of Denmark. Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the Danish courts, with the Copenhagen City Court (Københavns Byret) as the venue of first instance.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you by email and/or in-app notice at least 14 days before material changes take effect. Continued use of the Service after the notice period constitutes your acceptance of the updated Terms.

15. Contact

Questions about these Terms? Email us at albertomangas2@gmail.com or use our contact form.